Ratings & Reviews Management

Keep your users happy with faster replies to their feedback

Hero Feature Ratings And Reviews Wide

Looking for ways to improve your apps’ ratings and reviews across countries efficiently? App Radar’s Ratings & Reviews Management features help you quickly and easily analyze ratings across countries and stores. Uncover what users think about your app and save time responding to reviews with predefined or custom templates. Get notified whenever your app gets a new review and filter reviews so that you can address the most critical issues first. Categorize and cluster users’ feedback to build an app your customers will love!

Trusted by customers globally
4.6 / 5
4.4 / 5

Hard facts about app ratings and reviews

90 %

of users consider star ratings as an essential part of app evaluation

79 %

of users check ratings & reviews before downloading new app

71 %

of users say a 4 & 5-star app store rating positively impacts their view of a brand

It’s no secret that users rely on ratings and reviews in order to decide whether to download an app.

App Radar’s Ratings & Review Management is here to make engaging with your users and improving your app’s rating a breeze.

Speed up your app ratings and review management with easy workflows

 

bites logo 2 (1)

App Radar is a great tool that helps us to answer the reviews about our client's app, which is important to keep their satisfaction at high levels and understand possible problems. App Radar is easy to use and has a good cost-benefit.

Carolina Canossa
Manager at Bites
iTranslate brand logo

Rolling out your app to the world sometimes lets you lose sight of which markets to focus on. The App Radar Optimization Score really helps us keep an overview and set priorities.

Alexander Marktl
CEO, iTranslate
Logo Plug In Digital 2

App Radar helped us improve our game's ASO over a multitude of countries and languages greatly improving organic downloads with a much appreciated professionalism.

Alex Le Mieux
Product Manager Mobile, Plug In Digital

Easily manage your app reputation with optimized user feedback workflows

 

Turn your app ratings and reviews into your competitive advantage with App Radar’s help

 

 

How to efficiently analyze Android and iOS ratings and reviews

  • Analyze your average apps’ ratings across different countries
  • Keep track of the growth rate of your app’s rating 
  • Identify countries that need rating improvement 
  • Monitor how many ratings your app receives globally
  • Understand how many new ratings your app got compared to last month 
Check out Ratings
rating widget app radar

How to save time and resources for answering reviews

  • Manage your Apple App Store and Google Play Store reviews in one place and respond in just one click
  • Save time answering app reviews with pre-made templates
  • Create your customized templates across different languages 
  • Auto-translate reviews from any language to English 
  • Get notified when you receive new reviews and react to user feedback faster 
Check out Review features
ratings templates

How to build app features your customers will love

  • Create customized tags for all types of feedback
  • Structure your app reviews based on the different types of feedback your app is receiving
  • Uncover important product improvement insights
  • Identify feature requests, bugs, and UX problems in your app review analysis
  • Filter your reviews and understand if any feedback is due to a specific app version or country
Check out Conversion Rate Feature
rating and tagging app radar

Start your efficient app store review management
with these questions already answered

Why are ratings and reviews crucial for your app's success?
Your average app's star rating is a crucial metric for users, your product team, and the store's algorithm. People rely on ratings & reviews as social proof that they are downloading a high-quality app. Higher ratings will encourage more people to download and use your app, whereas lower ratings will lead to the opposite motivation. Additionally, a low star rating signals to the algorithm that users are not happy with your in-app experience. As a result, your visibility in the stores will be limited.
Why is answering app reviews important?
Answering user feedback will show that you care about their opinion. In other words, it is your moment to convince them that it might be worth changing the rating to a better one. Remember that users can change their rating at any time, so why not use it to show them it's worth it?
Why is analyzing reviews important?
The review section is an excellent source of feedback from the user base. Analyzing user reviews can uncover important product improvement insights and helps to identify feature requests, bugs, and UX problems in your app.
How can you improve your app's star rating?
Ensure you engage with your users by answering their feedback. It will show that you care about their opinion. When answering reviews, remember to: Offer solutions for the problems of your user base. Update your review answer once a bug is fixed. Try to focus on answering all 1-3 star ratings first. Answer reviews in the local language. And remember to analyze reviews and report them to your product team.
Start 7 days free trial
app marketing workshop app radar

Must-read on ratings and reviews management